Pets At Home is a British retailer specializing in pet products and services. Founded in 1991, the company has over 450 stores across the UK, offering a wide range of pet food, toys, bedding, and accessories, as well as veterinary services, grooming, and pet adoption.
In addition to its retail operations, Pets At Home also operates several veterinary practices under the brand name Vets4Pets and a pet grooming salon called The Groom Room.
The company is committed to promoting responsible pet ownership and supporting animal welfare charities. Pets At Home is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.
Pets at Home occasionally offer discount codes that can be used to save money on pet products and services. These codes are typically advertised on their website, social media channels, or email newsletters. The discount codes can be applied at the checkout when making an online purchase or presented in-store to get the discount. The terms and conditions of each discount code may vary, so it's important to check the details before using them. Pets at Home also offers regular sales and promotions, including seasonal discounts, clearance sales, and multi-buy offers, which can help pet owners save money on their pet essentials.
A newsletter is a regular publication distributed via email to subscribers who have opted in to receive it. Newsletters can be used for various purposes, including marketing, education, and information-sharing. In Pets at Home's case, their newsletter keeps pet owners updated on new products, special offers, promotions, and pet care advice. By subscribing to the newsletter, pet owners can stay informed about the latest products and deals and receive helpful tips and advice on caring for their pets. Newsletters are a convenient and effective way to stay connected with a brand or community.
Gift cards are prepaid cards used to purchase products or services from a specific retailer or brand, such as Pets at Home. Gift cards can be purchased online or in-store and are available in various denominations, making them a convenient and flexible gift option for pet owners. Pets at Home gift cards can be redeemed online or in-store without expiration. They can purchase various products and services, including food, toys, grooming, and veterinary care. Pets at Home gift cards are a great way to give the gift of pet care and allow the recipient to choose exactly what they need for their pet.
Pets at Home offers app discounts to customers who download their mobile app. The app is free to download and is available for iOS and Android devices. Once downloaded, customers can access a range of exclusive discounts, special offers, and promotions and earn rewards and loyalty points on their purchases. The app allows customers to manage VIP Club membership, book veterinary appointments, and access expert pet care advice. Using the Pets at Home app, customers can save money on their pet essentials and get the most out of their shopping experience.
Pets at Home has a flexible and customer-friendly return policy. If you are unsatisfied with your purchase, you can return it within 28 days of purchase for a full refund or exchange, provided that the item is in its original packaging and a resalable condition. If the item is faulty, damaged, or incorrect, Pets at Home will offer a refund or exchange, and they may also cover the cost of return shipping. To return an item, you can take it to your nearest Pets at Home store or contact their customer service team to arrange a return by post. Pets at Home is committed to ensuring customer satisfaction and simplifying returns.
Pets at Home offers a next-day delivery service for customers needing pet products urgently. To qualify for next-day delivery, customers must place their order before 6 pm Monday to Friday or before 2 pm Saturday. The next day delivery service is available for most products and is subject to availability and delivery location. Customers can also choose to have their orders delivered on a specific day or select a standard delivery option. The delivery fees for next-day delivery may vary depending on the size and weight of the order. Pets at Home is committed to providing fast and reliable delivery options to ensure pet owners can get the products they need quickly and conveniently.
Pets at Home offers a price match policy to ensure that their customers get the best possible value for their money. If a customer finds an identical product at a lower price from a competitor, Pets at Home will match the price, provided the product is in stock and available for immediate purchase. The price match policy applies to all products, including those on promotion or special offer, and can be claimed in-store or online. Customers must provide proof of the lower price to request a price match, such as a printed advertisement or a website link. Pets at Home is committed to offering competitive prices and ensuring customers get the best deal possible.
Pets at Home offers a range of delivery options to ensure that customers can receive their pet products conveniently and quickly. Standard delivery is available for most products and is free for orders over a certain value, with a 2-5 working days delivery time. Next-day delivery is available for urgent orders, subject to availability and additional fees. Customers can also choose to have their orders delivered on a specific day or collect their orders from their nearest Pets at Home store for free. Pets at Home also offers a delivery subscription service, which provides free delivery for a monthly fee. Pets at Home is committed to providing fast, flexible, and affordable delivery options to meet the needs of its customers.
Petplan is a leading pet insurance provider in the UK, offering a range of insurance plans for dogs, cats, and rabbits. Petplan's insurance plans cover veterinary fees for illness or injury, as well as additional benefits such as third-party liability and holiday cancellation cover. Petplan has a network of over 4,000 veterinary practices across the UK, making it easy for pet owners to access the care their pets need. Petplan is committed to providing pet owners with peace of mind and financial protection in the event of unexpected veterinary costs. With over 40 years of experience, Petplan is a trusted and reliable pet insurance provider in the UK.
Pets at Home Easy Repeat is a convenient subscription service allowing pet owners to receive their pet essentials regularly without reordering. Customers can choose from a range of pet products, including food, litter, and flea treatments, and set up a regular delivery schedule that suits their needs. Customers can choose the delivery frequency and amend or cancel their subscription anytime. The Easy Repeat service is free and includes a 5% discount on all orders. Pets at Home Easy Repeat is designed to help pet owners save time and money by ensuring they never run out of essentials.
The Groom Room is a pet grooming salon operated by Pets at Home, offering a range of grooming services for dogs, cats, and small animals. The Groom Room has a team of professional and experienced groomers who provide high-quality grooming services, including bathing, clipping, trimming, and styling. The Groom Room also offers additional services, such as nail clipping, ear cleaning, and teeth cleaning, to help keep pets healthy and happy. Customers can book appointments online or in-store, and the salon uses only high-quality grooming products that are safe and gentle for pets. The Groom Room is committed to providing a stress-free and comfortable grooming experience for pets and is a popular choice for pet owners across the UK.