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Fragrance Direct is a UK-based online retailer that sells fragrances, skincare, hair care, and beauty products. They offer a wide range of products, from high-end and budget-friendly brands to exclusive, hard-to-find products. The company prides itself on providing customers with affordable prices and a convenient shopping experience, with the option to browse and purchase products online or in its brick-and-mortar store. Additionally, Fragrance Direct provides helpful product information and customer reviews to help customers make informed purchasing decisions.
Fragrance Direct offers free delivery on orders over £40 within the UK. For orders under £40, a standard delivery fee of £2.99 applies. They also offer express delivery options for an additional fee.
The Fragrance Direct Newsletter is an email subscription service offered by Fragrance Direct. By subscribing to the newsletter, customers can receive updates on new products, special offers, promotions, and helpful beauty tips and advice. Subscribers can expect to receive regular emails from Fragrance Direct, typically once or twice a week. To subscribe, simply visit the Fragrance Direct website and enter your email address in the sign-up form. You can unsubscribe any time by clicking the "unsubscribe" link in the footer of the newsletter emails.
Fragrance Direct offers student discounts from time to time. Students may need proof of student status to receive the discount, such as a student ID or a valid student email address. The amount and availability of the student discount may vary, so it's best to check the Fragrance Direct website or sign up for their email newsletter for the most up-to-date information on student discounts.
Fragrance Direct offers gifts with selected purchases from time to time. These gifts may include samples, miniatures, or full-sized products and are intended as a bonus for qualifying customers. The availability of gifts may vary and is subject to change, so I recommend checking the Fragrance Direct website or signing up for their email newsletter to stay informed about current promotions and gift offers. To receive a gift, you may need to add the qualifying products to your cart and enter a promo code during checkout, or the gift may be automatically added to your order.
Fragrance Direct offers a wide range of beauty, skincare, hair care, and fragrance products from top brands at affordable prices. They provide free delivery on orders over £40 and have a 28-day return policy for most products. Customers can choose from various payment options, including credit and debit cards and Apple Pay. Fragrance Direct also occasionally offers voucher codes and promotions and provides gift-wrap services for an additional fee.
Fragrance Direct Refer a Friend is a referral program that allows customers to refer their friends to Fragrance Direct and receive a reward. When a customer refers a friend to Fragrance Direct, their friend will receive a discount on their first purchase, and the customer will receive a reward, such as a discount or a store credit. To participate in the Fragrance Direct Refer a Friend program. Customers must have an account with Fragrance Direct and be logged in to their account. They can then refer friends by sharing a referral link or code, which their friends can use to receive the discount. The referral program is subject to terms and conditions, and the rewards and discounts offered may change occasionally.
Fragrance Direct's returns policy allows customers to return most products within 28 days of receipt for a refund or exchange. Products must be in their original condition and packaging, unused and unopened. Exclusions may apply for certain products marked as "non-returnable." To initiate a return, customers can log in to their account or contact Fragrance Direct customer service for assistance. Refunds will be issued to the original payment method and may take up to 10 working days to appear in the account.
Fragrance Direct offers delivery options within the UK and internationally. They offer free delivery on orders over £40 within the UK and a standard delivery fee of £2.99 for orders under £40. Express delivery options are also available for an additional fee. International delivery options are available for an additional fee, depending on the destination country. Delivery times will vary based on the delivery method selected and the destination address. Fragrance Direct provides tracking information for all orders to help customers track their delivery and ensure that their products are received on time.
Fragrance Direct gift sets are a collection of fragrance, skincare, and beauty products packaged together to make the perfect gift. These sets include a range of products from popular brands and are available for both men and women. Gift sets may include a combination of perfumes, aftershaves, skincare products, bath and body products, and more. They are designed to be a convenient and thoughtful gifts and are often presented in attractive packaging. Fragrance Direct offers a wide selection of gift sets, with options to suit various tastes and budgets.
Fragrance Direct offers a discount for NHS workers. The discount amount and terms may vary, so it's best to check the Fragrance Direct website or contact customer service for the most up-to-date information. You may need to provide proof of NHS employment to redeem the NHS discount, such as a valid NHS email address or ID. The discount can be applied during checkout by entering the relevant code or selecting the discount option.
Fragrance Direct occasionally offers existing customer discounts for those previously purchased from their website. These discounts can vary in amount and duration and may be offered through voucher codes, email promotions, or other means. To stay informed about existing customer discounts and other promotions, it's recommended to sign up for the Fragrance Direct email newsletter or check their website regularly. Keep in mind that existing customer discounts may be subject to change and not available at all times.
The Fragrance Direct app offers discounts and promotions on beauty, fragrance, skincare, and hair care products. The app is available for iOS and Android devices. It allows customers to easily browse and purchase products, view their order history, and receive push notifications about exclusive offers and promotions. By using the app, customers can take advantage of special discounts, promotions, and offers that may not be available on the Fragrance Direct website. The app is free to download and use and can help customers save money on their beauty and fragrance purchases.
Fragrance Direct offers next-day delivery for an additional fee on orders placed before 3 pm. The fee for next-day delivery will vary depending on the size and weight of the order. Select the next-day delivery option during the checkout process to receive next-day delivery.
Fragrance Direct has a price match policy that guarantees the best product price. If you find a lower price on a product from a competitor, they will match the price. To request a price match, you must contact Fragrance Direct customer service and provide proof of the lower price, such as a screenshot or link to the competitor's website. The price match policy applies to products in stock that are available for purchase at Fragrance Direct and the competitor. The policy may have some restrictions and exclusions, so I recommend visiting the Fragrance Direct website or contacting customer service for the most up-to-date information on their price match policy.